SSENSE is a Montreal-based fashion platform with global reach. Founded in 2003, SSENSE is pacing the vanguard of directional retail with a mix of luxury, streetwear, and avant-garde labels. Currently serving 150 countries SENSE is becoming a cultural protagonist in its own right.
Ssense is a luxury brand and it shows. As soon as you enter their website, you will be able to see in alphabetical order a section where they tell you all the designers that this company makes available to you. Their merchandise is made for men and women, also counting on their respective accessories and if you don’t know very well what you are going to buy or are just looking for ideas, what we recommend the most is to take a look at their trending area and their latest news. To get there so you can see what is causing a sensation. As for the prices of footwear and clothing, as we have said, we are talking about high-level brands such as Gucci or Amiri, so the average price will be close to one hundred euros, however, our recommendation is to buy items that have great discounts, especially related to Converse, which you can find most at an enviable price.
- Products from over 400 designers
- Wishlist functionality to browse, save favourites and buy later
- Lower prices than other premium retailers
- Hundreds of items on sale
Certain items may also include the designer’s own proof of authenticity, such as an authenticity card, a dust bag, packaging, etc.
Take a moment to read some of the reviews on TrustPilot. ( 4.5 from 30,000 reviews)
With such a wide range of international brands and designers, sizing variations are bound to occur. In order to help you find the best fit, the following information is available on every product page:
- A size conversion chart to help with international sizes
- Product-specific measurements (i.e sleeve length, pant leg width etc.)
- Sizes of the garments worn by the models, as well as their specific measurements
The above can be found in the ‘View Size Chart’ tab on any item’s product page.
Placing an Order
You can either create an account or proceed using our guest checkout.
Creating an account provides you with the ability to:
- Keep track of your orders and view past purchases
- Request a return directly from your account; no phone calls or e-mail request necessary
- Modify an order even after it was placed
- Conveniently place orders; all billing and shipping information is saved
- Sign up for the SSENSE newsletter in order to stay abreast of new arrivals, enjoy our top-tier editorial content, and get a heads up on upcoming sales
Once your order has been placed, they will confirm receipt of your order by sending an acknowledgement to the email address provided at checkout.
Once your order is placed a standard processing time of up to 2 business days is required before the order is shipped out.
Modifying or Cancelling Your Order
Modifying or cancelling an order is always possible so long as it has not yet been packed or shipped, or as otherwise permitted by applicable consumer protection laws.
Shipping Costs and Delivery Times
Delivery days are estimates only and are not guaranteed. Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery. For the orders that under $300 cost $12 (2-4 days), over $300 is FREE (2-4 days).
The SSENSE Return Policy
Free return shipping is offered to customers located in Canada, the United States and Japan. To return one or more items from an order:
- The return must be requested within 30 days of the delivery date
- The item must be in its original, unused, unaltered and unwashed condition
- The item must be returned with the tags and packaging in their original condition
SSENSE does not offer direct exchanges. They ask that you return the merchandise for a full refund and place a new order for the preferred item(s) at your earliest convenience.
Once the returned merchandise has been quality checked and approved, SSENSE will issue a refund to the original method of payment and a confirmation e-mail will be sent to you. Please note that it can take up to 5 business days to process the return items.
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Here are some reviews of customers: