As Europe’s number one online premium beauty retailer, lookfantastic is the ultimate destination for all your beauty needs. Carrying over 22,000 products with complimentary worldwide shipping to over 200 countries. At the heart of the creation of Lookfantastic is the idea that exclusive and elite brands of cosmetics and perfumes should be available to a large number of people.
How to save money when ordering at Lookfantastic:
- order at the outlet with discounts up to 50% of the starting prices (products are updated every week)
- buy goods of your favorite brand in a set with a discount of up to 20%
- apply the promo code (LFBEAUTY) in the shopping cart and get up to 20% discount on the entire order
The purchase process at Lookfantastic
Lookfantastic offers a totally secure purchase process through which the customer can choose the desired payment method, also guaranteeing the protection and privacy of the data provided during the same.
You can pay for orders at Lookfantastic with bank cards Visa, Visa Electron, MasterCard, Maestro, American Express, as well as PayPal and through the QIWI wallet (if you select USD currency). If paid, VAT will not be refunded. Billing and shipping addresses may not match. If your delivery address matches the payer’s address (the address indicated in the application for the card issue), then mark the phrase “Use my delivery address as my cardholder address” with a circle, if not, then the circle – the phrase “Use a different address”. The order processing time is 1-2 business days. After placing the order, the buyer will receive a confirmation of the order by e-mail, after sending – information about the shipment (this information can be tracked in your account. If Dispatched – then sent).
The company offers all its customers free international standard shipping which allows you to track the order and will be delivered in a maximum of five business days when it is made within Europe and a maximum of ten days if it is made. You will find detailed delivery information (cost and time) for each country at Lookfantastic international delivery list. Tracking is available for tracking on the website www.trackmytrakpak.com . The parcel will be delivered by the courier in about 7-14 days.
The company’s return policy allows the product to be returned within a period of 14 calendar days, the account of which will begin when the customer receives the item. To return it, pay attention since the product will not have to be open and will have to remain in its original packaging. In the event that the user chooses to return, they must contact the Customer Service team and the action will be carried out as quickly as possible. The returned product must be in its original packaging, without damage, except for cases of defect discovered after opening or during use. If you find a defect, then you need to write to the customer service of the store and attach a photo of the purchase. You will be asked to return the item or dispose of it. And of course, they will compensate for the cost of goods and shipping (in case of return).
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